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Getting Started with Virtual Reality Training
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Purpose:   This article will provide a basic overview of what is required to get started with Virtual Reality Training

What is Needed:

  • Virtual Reality Headset, such as the Meta Quest 2, Pico Neo 3, or Focus 3.  Your organization probably uses one specific headset.  If it uses more than one, speak to your Training Manager they may be setup differently.
  • WiFi Connection - Your VR Headset will need to be connected to your local WiFi - speak to your Training Manager or Local IT team if you need assistance with this step.
  • Login Credentials to the in-headset Training System - the PIXO platform - your Training Manager can provide these, or login to the VR headset for you.

Important Note:
    Utilizing VR Training may incur a cost to your organization, per class taken.  Typically, once a class is underway for 30 seconds or more, it 'counts' as a Usage, and may incur a charge.  Be sure to check with your Training Manager to ensure you're authorized to use the system.

  1. Your Virtual Reality (VR) Headset

    Your Virtual Experience will take place thru a Headset, and two Controllers - one for each hand.

    Before you begin, take a moment to familiarize yourself with the equipment and ensure that the VR Headset is setup to fit your head, and the controller safety straps are setup for your wrists.  Ensure that you have a comfortable fit, and the image inside the headset appears completely clear with no blurriness.

    As part of the initial setup of your headset you may need to connect it to WiFi for the first time.   Please ensure your headset is connected to steady WiFi that you have permission to use.

    Please remember that VR equipment is made and supported by different manufacturers - if you need general support on how these devices work, technical specifics or have other more detailed hardware questions, please look up the manufacturer's web page online to consult their most recent guidance and knowledge bases.
  2. Training Area

    Be sure to discuss with your Training Manager and others in your area that you will be taking VR Training, and discuss where you will take it.   This may be in an office, conference room, break room, or other location.

    Ensure that you have adequate space around you - usually 3ft by 3ft Seated is enough - or 5ft by 5ft Standing.

    Ensure that there is no equipment or breakable hazards within your reach, as you will be physically interacting with items in VR using your arms and hands.

    Each VR Headset will typically begin each session by asking you to 'trace' your play area inside the headset - and it has systems to warn you if you stray outside that 'safe space'!  But remember, the VR Headset doesn't really know if your space is safe, and cannot warn you of hazards or people that appear after you put on the headset and begin to train!
  3. Login Credentials

    In order to start the experience, put on the Headset, and use the Controllers to navigate to the training experience you want.

    When you click on the module, your headset may ask for Login Credentials to the PIXO platform - this is a system that manages the VR experiences for your organization.  Your Training Manager may provide you with credentials, or log in for you.

    Only use VR training with your Training Managers approval, as usage may incur a fee to your organization.
  4. Training

    Once you're in the headset, and logged in, the Training Experience will start!

    Almost all training modules begin with an orientation to familiarize you with the specific interactions you'll undertake.

    It is not recommended for novice VR users to spend more than 30-45 minutes inside of the experience, until they get used to it.

    If you take an experience for less than 30 seconds, you can stop at any time and restart it without any penalty.  However, if you take an experience for longer than 30 seconds, and start over or don’t finish, it still “counts” as a usage of the system, and may incur a fee to your organization
  5. Something Isn't Working

If you’re having trouble with something about the experience not working, your first stop should be your Training Manager, who is very familiar with your specific device, and your specific training module.


The Training Manager should determine the issue with the experience:  

  • Is the VR Headset charged and plugged in?  
  • Is the Wi-Fi working and still connected?
  • Is the user logged into the PIXO platform?


For more information check out our Whitepaper regarding this topic.

If have you any questions or still need assistance please contact: 

Email: [email protected] or Call: PixoVR at (248) 996-8298 and Press option 3 for Tech Support.

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